I got a quote from Express Electrical Service in May of 2021 for a hot tub installation. While prices went up since then, they still gave me a very fair... read more price for installing the hot tub in February of 2022. Despite the scope of the work changing from what was originally estimated, due to technicalities in the national electric code regarding things like line of sight visibility of the hot tub sub panel and minimum distance, they spent hours to work with me on finding a solution to get it installed. Everyone I have interacted with has been polite and professional, and despite allegedly losing money on the job (which I believe, based on the hours worked alone), they worked to make the situation right and get their work to pass inspection (it failed the first time due to conduit not being buried deep enough - 18" of depth above the top of the conduit is required). Seeing how they handle issues when things go wrong really says something about how a company operates, and based on this, I'd hire them for future work.

Utilized this business when my power went out over Christmas.Gordon arrived on time and was very pleasant. He reviewed my issue and determined it was Duke Power related after all.... read more (Duke advised I needed an electrician in error). Ultimately he was not able to assist me, but I will use this company again if I need an electrician. Their offices were closed but, they were the only place that actually had an emergency tech available (Gordon). Some places said 24/7 but their lines just rang with no answer. Gordon genuinely wanted to assist. I left the experience with a good impression even if they couldn't get my power back on. Good customer service goes along way.

We contacted Express Electrical Service to hang a fan and a light in our two story foyer. Both pieces were large and challenging to install. The owner, Bob, was very... read more professional and made me feel like our job was a priority. He responded quickly to my calls and emails and sent a very competent crew to do the job. The installers took their time and were thoughtful about every decision they made. The job was done right the first time. I will definitely use this company again in the future.

I'm very pleased with Express Electric! They were very nice on the phone and got me scheduled same day. My technician was on time and very courteous. He explained everything... read more and gave me multiple options on the work to be done. Had it all done the same day and at a great price! Thanks again!

The service I received was phenomenal! I got a Ring Floodlight camera as a gift but the nearest existing floodlight I could use to replace with the Ring camera was... read more nearly 25ft up near the roof of my home. At that height the camera wouldn't be useful at capturing motion in my immediate back yard. Trey (the EES electrician) took the time to survey the situation and formulated a solution that would lower the camera to a more optimal position. He managed to wire and place a floodlight camera on a part of the house that had no existing wiring in place to connect to. Not only that, he made the effort to make the the light look as though it was part of the structure of the house rather than letting cables dangle or run from the light mount. Trey did a great job and went above and beyond for no extra charge. Most minor electrical jobs I feel confident in doing myself but I can promise that for anything major Express Electrical has proven twice to me that they will be my go-to electricians for the job.

Adam (and Justin) from NC Express services helped install of an EV charger (with dedicated breaker) and did wiring for multiple camera/flood units. From the time our estimates were scheduled,... read more Adam was punctual and courteous, with all questions answered and measures taken to ensure permitted jobs would pass inspection. Really great experience with Adam and Justin, as well as the employees we interfaced with over the phone. Our equipment is up and running, affording us the convenience and peace of mind we sought. Really happy with the work of Express and their team, especially the electricians who worked on site.